How can we help you?
Search our knowledge base or browse support topics for Prime Pick.
Shipping & Tracking
Track your order status, delivery times, and shipping updates.
Returns & Refunds
Learn how to return an item and review refund guidelines.
Orders & Payments
Details regarding accepted payment options, cards, and invoices.
Account & Security
Manage your personal details, passwords, and addresses.
Frequently Asked Questions
How do I track my order?
Once your order has shipped, you can track your package directly by visiting our Track Order page and entering your Order ID and billing email.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition and packaging.
What payment methods do you accept?
We support secure payment options including major Debit/Credit Cards, Cash on Delivery (COD), JazzCash, Easypaisa, and bank transfers depending on store availability.
How is my personal data protected?
Your privacy is important to us. We securely encrypt your data and never share it with third parties.
Still need help?
Our customer support team is available to assist with inquiries regarding products and orders.
Email Us
[email protected]
Call Us
03332429834923
Visit Us
Abdullah khan eatae advisor and property dealer, opp Sethi Masjid Mansehra road Abbottabad, Abbottabad, PK